Terms And Conditions

General Terms:

1. All prices can be reviewed at https://www.hostmyidea.in at any time.
2. Acceptable payment method for services is provided on official website.
3. All payment invoices are generated 7 days before payment is due. Failure to pay by the due date will result in suspended and, ultimately terminated service. Late payments are subject to a payable as a late fee.
4. Subscription based payments can be canceled at any time but refund/credit back can’t be applicable after 7 days.
5. As a registered customer of Host My Idea, you agree to receive emails promoting any special offer(s), including third party offer(s). You may unsubscribe from newsletters by clicking the “unsubscribe” link at the bottom of any newsletter we’ve sent. For your convenience, all information provided during registration with Host My Idea is subject to Host My Idea’s Privacy Policy.
6. If product has free migration then free migration can be done with same platform like cPanel to cPanel, Plesk to Plesk. We don’t provide free migration on different panel based service example, Plesk to cPanel.

Fund/Credit Balance:

1. No Refund after fund added to Host My Idea wallet (Credit Balance).
2. Refund provided into Host My Idea wallet is non refundable.

Domain Registration:

It is a responsibility of the client to verify the domain registration is successful or not, rarely under unfortunate circumstances, domain registration may not happen due to software error or network error or any other unknown technical reasons. If there is any issue in domain registration, client should get back to Host My Idea within 7 working days. The client should update the support team by writing Email to support@hostmyidea.in to rectify the problem.

Host My Idea accepts no liability for the loss of any domain that has failed to register due to an invalid/insufficient information provided to us, late payments received or technical faults which are beyond our control.

Backups & Recovery:

1. Free Backup is complimentary service. We don't charge for it, and data backup is fully automated. We can only able to provide your data if backup available into our storage server.
2. Accounts larger than 10GB & 1,00,000 inodes WILL NOT be included in backups.
3. Host My Idea is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on Host My Idea's servers.
4. Backup rotation time is weekly and We take max 4 retention of backup.
5. No backup of data will be provided in case your account is suspended due to non-payment.

Disk Space:

Per our policies, at least 90% of your web pages (asp, php, html etc.) must be 'Linked' with files (.GIF, .JPEG, etc.) stored in our server. Websites containing no HTML documents or having a large number of unlinked files are subject to deletion of files or account cancellation without prior notice. Downloading websites like music/media/mp4/movies/softwares etc is prohibited in Shared hosting, Unlimited Hosting and Reseller hosting plans.

Adult Content Policy:

We do not allow adult content such as pornography or nudity.

Zero Tolerance Spam Policy:

1. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.
2. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server. Per cPanel account can send 100 mails. If any accounts seems to be spamming it will be suspended with or without any notice (Only for shared & reseller).

Prohibited Content:

Customer agrees to use the Services for lawful purposes only. Host My Idea prohibits the following content on our servers and network:

• Anything related to IRC
• Proxy Scripts
• Downloading websites like music/media/mp4/movies/softwares etc is prohibited in shared hosting and Reseller hosting plans.
• Anything related to torrents
• Starting background processes on shared servers
• Warez, hacking tools, exploits
• Sites promoting illegal activities
• Hacker focused sites
• Video/Music Streaming prohibited in Linux shared hosting and Linux Reseller hosting plans.
• IP Scanners

Customers cannot book any domain that has registered trademark name of other company/name/etc, for eg., amazonaffiliates.in, amazon-deal.in, amazn.co.in, delllaptop.in, vodafoneidea.in, facebookfollower.in, instagramfollower.in, googlesearch.in, googleindia.in, etc. If any customer registers such a domain, Host My Idea has a right to delete particular domain / suspend the account. No refund will be given.

Any account found to be in violation of another's copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting.

Customer agrees not to use our shared, reseller, VPS or dedicated servers hosting space as a storage for backups. If we find backups stored in your account they will be removed automatically. Customer is responsible to keep their accounts up to date and secure at all times. Host My Idea does not take the responsibility of site getting hacked, malware attacked, virus uploads, unauthenticated logins or data loss. Customer should maintain their own backups and download to their local systems.

Reactivation Fee:

In case your server/service is suspended due to any kind of malware or phishing or prohibited content then a reactivation fee of Rs. 2000 INR will be applicable. There will be no rebate on this so do not request for rebate.

Changes to Terms and Conditions:

We may change or modify this Terms and Conditions at any time. Any changes or modifications to this Terms and Conditions shall be effective and binding on you, so please review it frequently. Your use of the Services after such changes or modifications shall constitute your acceptance of the Terms and Conditions as modified. If you do not agree to abide by this Terms and Conditions, you are not authorized to use or access the Services.